Access, correct or delete your application.

1. Send a request

Email privacy@lux-grid.com from the address used in your application. Use the subject “Lux Hub applicant data request” and say whether you want access, correction, export, deletion or withdrawal from future opportunity emails.

Include your full name and application reference if available. Do not send a passport, national ID, bank information or confidential project files by email.

2. Verification and timing

We verify a request using the application email and may ask a limited follow-up question if necessary to prevent unauthorised access or deletion. We aim to complete a verified request within 30 days; applicable law may require a different period or allow an extension for a complex request.

3. What deletion means

Deletion removes the active application and stops matching emails. Residual encrypted backups expire through their normal cycle. We may retain a narrowly limited record where required for security, a legal claim, accounting or to honour a do-not-contact request, and will tell you if an exception applies.

4. Standard retention

If you make no request, an applicant profile is retained for up to 24 months after the latest application, profile update or meaningful contact. Approved specialists and paid mission records follow the separate retention obligations in the applicable agreement and law.

5. Questions or complaints

Reply to the privacy team if a response appears incomplete. You may also contact the data-protection authority available under the law that applies to you.